{"id":72679,"date":"2025-06-30T13:36:38","date_gmt":"2025-06-30T17:36:38","guid":{"rendered":"https:\/\/complx.ca\/?post_type=product&p=72679"},"modified":"2025-07-04T14:52:13","modified_gmt":"2025-07-04T18:52:13","slug":"competences-de-gestion-coaching-au-travail-autoportant","status":"publish","type":"product","link":"https:\/\/complx.ca\/en\/boutique\/competences-de-gestion-coaching-au-travail-autoportant\/","title":{"rendered":"AUT25- Coaching at work"},"content":{"rendered":"
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Practical, concrete, self-supporting training to ensure effectiveness and leadership in a supervisory context.<\/strong><\/p>

Objective<\/strong>Developing the ongoing skills of your supervisors or second-level team leaders, to equip them to carry out their duties effectively.<\/p>

Who is it for?\u00a0<\/strong><\/p>

  • Supervisors and team leaders.<\/li>
  • Management level: Beginner<\/li>
  • Material: online at Complexe X Acad\u00e9mie<\/li><\/ul>

    Why is this?\u00a0<\/strong><\/p>

    It is important to develop the skills of a first-level supervisor, as these are essential to ensure the smooth running and positive leadership of a team, department or service.<\/p>

    A first-level supervisor plays a key role in communication between management and employees, and is responsible for mobilising the team, resolving conflicts, setting objectives and assessing performance.<\/p>

    Developing the skills of a first-level supervisor will ensure that the team is well led, that objectives are met and that employees are satisfied with their working environment.<\/p>

    6 modules - 25 themes\u00a0<\/strong><\/p>

    • 18 hours of training - 6 training guides<\/li>
    • Trainer: Sylvain Par\u00e9<\/li><\/ul>

      Module 1: The role of the supervisor<\/strong><\/p>

      • Taking responsibility and exercising your role.<\/li>
      • Understanding management rights.<\/li>
      • Direct and indirect interventions.<\/li>
      • Limits to the exercise of power.<\/li><\/ul>

        Module 2: Exercising leadership\u00a0<\/strong><\/p>

        • Positive and negative influence.<\/li>
        • The mobilisation triangle.<\/li>
        • Types of leadership and when to use them.<\/li>
        • Knowing your style and showcasing it to best effect.<\/li><\/ul>

          Module 3: Communication for performance\u00a0<\/strong><\/p>

          • Communication styles.<\/li>
          • Formal and informal meetings.<\/li>
          • Leading a team meeting.<\/li>
          • Provide constructive feedback.<\/li>
          • Communicating diversity.<\/li><\/ul>

            Module 4: Conflict resolution<\/strong><\/p>

            • Types of conflict.<\/li>
            • Conflict resolution techniques.<\/li>
            • The ABCs of difficult conversations.<\/li>
            • Implementation of recovery plans.<\/li><\/ul>

              Module 5: Organisation of time<\/strong><\/p>

              • Juggling with the balls of time.<\/li>
              • Planning and operations.<\/li>
              • Solving problems at source to improve efficiency.<\/li>
              • SOMET method for prioritising and improving efficiency.<\/li><\/ul>

                Module 6: Developing your emotional intelligence\u00a0<\/strong><\/p>

                • Watching ourselves to understand and improve.<\/li>
                • Manage your emotions to avoid impulsivity and make better decisions.<\/li>
                • Increasing awareness of individuals and the environment for greater efficiency.<\/li>
                • Developing interpersonal skills to influence the team.<\/li><\/ul>
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                  Practical, hands-on training to develop the basic skills needed to coach your team at work!<\/strong><\/p>\n

                  Objective<\/strong>: Le coaching en milieu professionnel est un processus essentiel qui vise \u00e0 d\u00e9velopper les comp\u00e9tences et la performance des individus. Il repose sur la compr\u00e9hension du concept m\u00eame du coaching, qui inclut l’importance d’am\u00e9liorer les comp\u00e9tences de communication indispensables pour un.e coach.<\/p>","protected":false},"featured_media":72697,"template":"","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"product_brand":[],"product_cat":[192],"product_tag":[228,213,72,74],"class_list":{"0":"post-72679","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-leadership","7":"product_tag-coaching","8":"product_tag-competence","9":"product_tag-formation","10":"product_tag-leadership","11":"desktop-align-left","12":"tablet-align-left","13":"mobile-align-left","15":"first","16":"instock","17":"virtual","18":"taxable","19":"purchasable","20":"product-type-simple"},"acf":[],"_links":{"self":[{"href":"https:\/\/complx.ca\/en\/wp-json\/wp\/v2\/product\/72679","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/complx.ca\/en\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/complx.ca\/en\/wp-json\/wp\/v2\/types\/product"}],"version-history":[{"count":3,"href":"https:\/\/complx.ca\/en\/wp-json\/wp\/v2\/product\/72679\/revisions"}],"predecessor-version":[{"id":73409,"href":"https:\/\/complx.ca\/en\/wp-json\/wp\/v2\/product\/72679\/revisions\/73409"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/complx.ca\/en\/wp-json\/wp\/v2\/media\/72697"}],"wp:attachment":[{"href":"https:\/\/complx.ca\/en\/wp-json\/wp\/v2\/media?parent=72679"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/complx.ca\/en\/wp-json\/wp\/v2\/product_brand?post=72679"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/complx.ca\/en\/wp-json\/wp\/v2\/product_cat?post=72679"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/complx.ca\/en\/wp-json\/wp\/v2\/product_tag?post=72679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}