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Complex X Present
Performance leadership
The Performance leadership aims to push leaders to their limits by becoming key players in change management, organisational transformation, process optimisation and the implementation of winning strategies for their teams.
Mixed cohort Autumn 2025
Starts on 23 September
18 hours of training
Different ways of learning
Available in freestanding, mixed cohort or customised versions for your organisation.
Sylvain Paré
Julie Dupuis
Julie Dupuis
What you'll experience on this course...
Module 1
Understand and apply the 10 qualities of a successful leader
- Learning to trust.
- Set clear objectives.
- To embody the company's values.
- Encouraging the exchange of knowledge.
- Recognising initiatives.
- Encouraging and mobilising change.
- Taking care of yourself and setting limits.
- Communicate authentically and transparently.
- Practising active listening.
- Be firm in your convictions.
Module 2
Transforming HR practices
- Using personality types to improve interaction;
- Become a coach who trains coaches to have a drastic effect on the organisation;
- Using co-development as a source of ideation and innovation;
- Developing a skills grid to develop your team;
- Use the development plan as a performance and mobilisation tool.
Module 3
Developing the human qualities of the successful leader
- Compassion versus empathy.
- Getting involved while remaining directive and in control.
- Understanding psychological needs in the workplace and factoring them into influencing strategies.
- Influencing to move the company forward.
Module 4
Use «kaizen» to improve performance
- The main principles of a kaizen.
- Customer Journey« process mapping.
- Understanding the PDCA principle.
- Rethinking job rotation in an agile structure.
- Incorporate continuous improvement into the company's culture.
Module 5
Convincing and negotiating your ideas
- Identify and refine your communication style.
- Develop your sales pitch.
- Present your ideas strategically.
- Influencing opinion.
- Generating support to move forward.
Module 6
Evaluating performance to achieve success
- Define KPIs that are relevant to your objectives.
- Measuring the immeasurable (quantitative vs qualitative).
- Build dashboards to monitor progress towards objectives.
- Effective feedback techniques.
- Manage non-performance quickly and effectively.
Yes! I want to perform better!
LEVEL 1
Freestanding version
100% online
Performance leadership (self-sustaining)
Would you like to follow the course at your own pace?
- All modules are available on Complexe X Académie.
- Follow the pace that suits you.
- Download the training guides straight to your screen.
COHORTE MIXTE
On line
Performance leadership (live presentation)
Would you like to take part in an online training cohort with other managers?
- You want to be firmer in your convictions and communicate them better.
- You want to be more efficient and in control of your results.
- You want to move your business forward and get your team on board.
“A course that goes by super fast and gets straight to the point!”
Sophie
“I took this training course with my deputy and it has greatly improved the way we operate!”
Sonia
“New concepts and others to remember to stay motivated! I recommend!”
Patrick
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